Terms and Conditions
Last Updated: July 25, 2026
Welcome to TheHog24 (“The House of Garakot”, “we,” “us,” or “our”). These Terms and Conditions govern your use of our website and the purchase of any products from us. By accessing our website or purchasing our products, you agree to be bound by these terms. Please read them carefully.
1. General Conditions
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our products, design work, or services without express written permission from us.
2. Products & Custom Printing Services
Product Descriptions: We attempt to be as accurate as possible in describing and displaying our products (including apparel, designs, custom prints, and promotional items/toys). However, actual colors may vary slightly depending on screen displays and printing processes (e.g., Direct-to-Film/DTF apparel printing).
Custom Orders: For custom-printed apparel, customers are responsible for providing high-resolution images or designs. We are not liable for pixelation, low-quality prints, or errors resulting from low-resolution files provided by the customer.
Sizing: Please refer to our size guide before placing an order. Measurements may have a minor standard industry tolerance (typically +/- 0.5 to 1 inch).
3. Pricing & Promotions
Prices: All prices listed on the website are subject to change without prior notice.
Promotional Bundles: Promotional deals, free gifts, or bundled offers (such as promotional toys or discounts provided with T-shirt orders) are valid only while stocks last or during specified promotional periods.
Payment Terms: We accept online payments via credit/debit cards, UPI, net banking, and other payment gateways listed at checkout. Orders will only be processed upon successful payment verification.
4. Shipping & Delivery
Processing Time: Standard apparel and custom print orders are processed and printed within
[e.g., 2–5 business days]before dispatch.Delivery Timelines: Delivery times vary based on your location. Estimated delivery times provided at checkout are approximations and not guaranteed, as delays may occur due to courier services or unforeseen circumstances.
Address Accuracy: Please ensure your shipping address and contact number are accurate. We are not responsible for non-delivery resulting from incorrect or incomplete shipping details.
5. Cancellations, Returns & Refunds
Order Cancellations: Standard orders can be canceled within
[e.g., 12–24 hours]of placing the order or before production/printing begins. Custom-printed products cannot be canceled once printing has commenced.Returns & Exchanges: Due to the custom nature of printed apparel, we only accept returns or exchanges if:
The item delivered is physically damaged or defective.
You received an incorrect size or design different from what was ordered.
Reporting Issues: Any issues regarding defective or wrong items must be reported to us within
[e.g., 48 hours to 7 days]of delivery along with photos/videos of the defect and packaging.
6. Intellectual Property
All content included on this site—such as logo designs, artwork, product images, graphics, text, and brand assets under TheHog24 / The House of Garakot—is our property or the property of our content suppliers and is protected by applicable copyright and trademark laws.
7. Limitation of Liability
In no event shall TheHog24, its partners, employees, or suppliers be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of our products or website.
8. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time by posting updates on our website. It is your responsibility to check this page periodically for changes.
Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Brand Name: TheHog24 (The House of Garakot)
Email: Support@theHog24.com
Phone / WhatsApp: +7710232424
Address: Ganesh Enclave, 101, Behlolpur, Punjab 160014