Privacy Policy
Last Updated: July 25, 2026
At TheHog24 (“The House of Garakot”, “we,” “us,” or “our”), accessible from our website, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we keep your information secure when you interact with our website or purchase our products.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following types of information:
Personal Details: Your full name, phone number, email address, shipping address, and billing address provided during checkout or account creation.
Order & Customization Details: Information related to the products you order, including custom design files, artwork images, sizing preferences, and promotional offer selections.
Payment Information: Payment processing is handled securely by third-party payment gateways (e.g., UPI providers, debit/credit card processors). We do not store or process your full credit card or net banking login details on our servers.
Technical Data: IP address, browser type, device details, and browsing activity collected automatically via cookies to improve user experience on our site.
2. How We Use Your Information
We use the collected information for the following purposes:
Order Fulfillment: To process payments, print custom apparel, package your orders (including promotional items), and arrange delivery through our logistics partners.
Customer Support: To communicate with you regarding order updates, tracking details, returns, or response inquiries.
Marketing & Updates: With your consent, to send updates about new product drops, promotional offers, or sales. You can opt out at any time.
Site Improvement: To analyze website usage and performance so we can provide a smooth and secure shopping experience.
3. Data Sharing & Third Parties
We value your privacy and do not sell or rent your personal information to third parties. We only share necessary data with trusted service providers who help us operate our business:
Delivery & Logistics Partners: To ship and deliver your packages to your address.
Payment Gateways: To process secure online transactions.
IT & Analytics Services: To maintain website performance, host customer data securely, and gather site analytics.
These service providers are bound by strict confidentiality agreements and are permitted to use your information solely for the services they provide to us.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, remember your cart items, and understand how you interact with our website. You can choose to disable cookies through your browser settings, though doing so may affect certain features of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Custom Design Rights & Privacy
Any personal photos, designs, or artwork uploaded or submitted to us for custom apparel printing are used solely to fulfill your specific order. We will not publish, display, or sell your custom designs without your prior permission.
7. Your Rights
Depending on applicable local privacy laws, you have the right to:
Access, update, or correct your personal data.
Request the deletion of your personal information from our system (subject to legal or operational requirements, such as tax/order history retention).
Opt-out of receiving promotional communications.
To exercise any of these rights, please reach out to us using the contact information below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions, feedback, or privacy-related requests regarding this Privacy Policy, please contact us:
Brand Name: TheHog24 (The House of Garakot)
Email: Support@theHog24.com
Phone / WhatsApp: +7710232424
Address: Ganesh Enclave, 101, Behlolpur, Punjab 160014